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Position I- KCS-FAO - Accountant - International / Accountant / Accounting

Key responsibilities / requirements:

Position II- KCS-FAO - Business Development Executive - International Sales

Job Requirements:

Generate Leads from Portals, Cold Calls, and e-mail campaigns.
Negotiate & close accounts. Maintain a prospect list along with a Sales Pipeline. Present Sales Forecast to the management.
Liaising with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and selling services.
Proactive engagement with customers to identify opportunities.
Creates presentations & other collaterals to market services to various decision making audiences
Understanding of the Services business and thereby able to respond to prospect requirement suitably.
Tracks weekly/monthly sales data and reports

Skills & Experience:

2 years prior International sales experience
Minimum: B.Com, B.Sc, MBA (Marketing/ Fin)
Computer proficiency
Willingness to make cold calls
Target oriented individual with prior track record of achieving at least 75% of the Targets.
Energetic, confident and motivated with the ability to think on your feet.

Behavioral/ Personality Specifications required:

Responsive, Responsible, Proactive, Result Oriented and customer focused.
Excellent Communication Skills. Ability to convey complex information clearly.
Team player who builds excellent working relationships with other team members, customers and suppliers.
Comfortable working in a very fast-changing and high-pressure environment.
Strong prioritization skills able to manage customers conflicting requirements to tight.

Position IV- KCS - Operations Manager

Job Requirements:

Responsible and accountable for overall direction and performance of the Operations team
Evaluate and set up right processes to manage the KPO delivery for multiple clients
Establish appropriate organization structure to handle the delivery seamlessly for a 20+ team
Set the vision, direction, and culture of the team by managingindividual and team performance expectations and goals, monitoring
A real time service levels and schedule adherence, and holding the team accountable for meeting and exceeding performance targets.
Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the team.
Drive creation of staffing plans, schedules, quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma initiatives.
Establish a learning program to cut down the ramp up time for new team members.
Interacting with the client on a daily basis, via mail, Skype & Phone communications
Ensure proper email communication between the client and the team
Prioritize Weekly & Daily Tasks with Team Leaders and resources

Skills and Experience:

3+ years of Strong KPO management experience, with overall 5+ years experience in the industry
Ability to handle deliveries for multiple clients
Excellent verbal and written communication skills
Good understanding of the processes required for KPO deliveries
Must be keen on exploring improvements, optimizing processes, and motivating people.
Ability to follow-up with multiple stakeholders and get things done.

Position VI- KT- Business Consultant/ Business Analyst- HCM/Payroll

Job Profile:

Ideal Candidate:

Exp: 2+ yrs
Education: CA/ B.E/ MBA-Fin/ B.Com/ B.Sc

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