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Key responsibilities / requirements:

  • Accountant having experience of more than 2 years.
  • Finalization and monthly closing of accounts.
  • Understanding of International accounting standard will be an added advantage.
  • To handle day to day accounting of International Client.
  • Strong accounting background. Masters in accounting.
  • Minimum 1 year experience in tally or any other software.
  • Good communication and writing skills.
Job Requirements:
  •  Generate Leads from Portals, Cold Calls, and e-mail campaigns.
  • Negotiate & close accounts. Maintain a prospect list along with a Sales Pipeline. Present Sales Forecast to the management.
  • Liaising with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and selling services.
  • Proactive engagement with customers to identify opportunities.
  • Creates presentations & other collaterals to market services to various decision making audiences
  • Understanding of the Services business and thereby able to respond to prospect requirement suitably.
  • Tracks weekly/monthly sales data and reports

Skills & Experience:

  • 2 years prior International sales experience
  • Minimum: B.Com, B.Sc, MBA (Marketing/ Fin)
  • Computer proficiency
  • Willingness to make cold calls
  •  Target oriented individual with prior track record of achieving at least 75% of the Targets.
  •  Energetic, confident and motivated with the ability to think on your feet.

Behavioral/ Personality Specifications required:

  • Responsive, Responsible, Proactive, Result Oriented and customer focused.
  • Excellent Communication Skills. Ability to convey complex information clearly.
  •  Team player who builds excellent working relationships with other team members, customers and suppliers.
  •  Comfortable working in a very fast-changing and high-pressure environment.
  •  Strong prioritization skills able to manage customers conflicting  requirements to tight.

Job Requirements: 

  • Responsible and accountable for overall direction and performance of the Operations team
  • Evaluate and set up right processes to manage the KPO delivery for multiple clients
  • Establish appropriate organization structure to handle the delivery seamlessly for a 20+ team
  •  Set the vision, direction, and culture of the team by managingindividual and team performance expectations and goals, monitoring
  • A real time service levels and schedule adherence, and holding the  team accountable for meeting and exceeding performance targets.
  •  Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the team.
  •  Drive creation of staffing plans, schedules, quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma  initiatives.
  •  Establish a learning program to cut down the ramp up time for new  team members.
  •  Interacting with the client on a daily basis, via mail, Skype & Phone communications
  •  Ensure proper email communication between the client and the team
  •  Prioritize Weekly & Daily Tasks with Team Leaders and resources
Skills and Experience: 
  • 3+ years of Strong KPO management experience, with overall 5+ years experience in the industry
  •  Ability to handle deliveries for multiple clients
  • Excellent verbal and written communication skills
  •  Good understanding of the processes required for KPO deliveries
  •  Must be keen on exploring improvements, optimizing processes, and  motivating people.
  •  Ability to follow-up with multiple stakeholders and get things done.

Job Profile:

  • Implementation experience in any HCM/ Payroll products would be preferred.
  •  Good HR/ Payroll-business process background.
  •  Good understanding of HCM modules.
  •  Experience in end to end presales activities is an added advantage.
  •  Understanding of Statutory Compliance a plus.
  •  Excellent Verbal and Written Communications skill.

Ideal Candidate:

  • Functional exposure with HCM, HRMS, Payroll software solutions
  • Ability to interact with customers, with excellent Communication skills
  •  Experience in tech support.

Exp: 2+ yrs
Education: CA/ B.E/ MBA-Fin/ B.Com/ B.Sc

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Disclaimer: The rates quoted on the website are a starting rate only. The Quotation finally submitted might vary from customer to customer based on the complexity of the project.